Terms & Conditions

Silk Chassis sells high-quality scarves and shawls made by hand in Asia. As such, slubs (a thicker nub of yarn) and other irregularities are a natural feature, and in some cases used to create a design. Colour may vary across a handwoven scarf. We strive to portray online the actual colour of our scarves and shawls. However, colour representation may vary on different computer screens.

If you are not completely happy with your purchase, you can return it, in the original condition, within 28 days. You can choose any product of the same value and we will deliver that free of charge. Or we will refund the cost of the original scarf.

If a product is faulty, please contact us as soon as possible. Either we will arrange its return or you can return it within 28 days and we will refund the cost of the scarf and the postage.

Care

Please be aware that natural-dyed scarves may bleed colour onto pale fabrics and furnishings. Items that are natural dyed are noted in the attributes information for each scarf and shawl.

Care instructions are detailed for each scarf and shawl online. Silk Chassis cannot accept responsibility for scarves not cared for according to these instructions.

Finally ...

Content on the website is the copyright of Silk Chassis. Photography is commissioned by Silk Chassis from Ben Langdon, Niki Sianni and Graham CopeKoga. Photos cannot be used without our prior permission. Please email: info@silkchassis.co.uk with any enquiries.